Find answers to common questions about our plumbing services
No, we don't charge a call-out fee. You only pay for the work we
do. We'll give you a clear quote before starting any work, so you
know exactly what to expect.
We serve all of Hertfordshire including Watford, St Albans,
Stevenage, Hemel Hempstead, Welwyn Garden City, Hatfield, and
surrounding areas. If you're unsure whether we cover your
location, just give us a call.
For emergency plumbing situations, we aim to arrive within 20-30
minutes. We're available 24/7 for emergencies including burst
pipes, major leaks, and blocked drains that need immediate
attention.
Yes, all our engineers are Gas Safe registered and fully qualified
to work on boilers, central heating systems, and all gas
appliances. We're also fully insured for your peace of mind.
Our pricing varies depending on the job. We offer competitive
rates and always provide a clear quote before starting work. There
are no hidden fees or surprise charges. Contact us for a free,
no-obligation quote on your specific plumbing needs.
Yes, all our work is guaranteed. We stand behind the quality of
our workmanship and the parts we use. If you have any issues after
we've completed a job, just let us know and we'll make it right.
Yes, we can provide detailed reports and documentation for
insurance claims. We'll work with your insurance company to ensure
you have everything you need for your claim to be processed
smoothly.
We accept cash, bank transfer, and all major credit and debit
cards. Payment is required upon completion of the work. We'll
provide you with a detailed invoice for all work carried out.
Yes, we offer evening and weekend appointments for your
convenience. For emergency plumbing issues, we're available 24/7
including evenings, weekends, and bank holidays.
First, try to turn off the water supply at the stopcock (usually
under the kitchen sink or where the water pipe enters your home).
Then call us immediately on 01234 567 890. We'll talk you through
any immediate steps you can take and get someone to you as quickly
as possible.
Still Have Questions?
Can't find the answer you're looking for? Get in touch with our team
and we'll be happy to help.